Quinte Construction Limited
Deck, fence & general contracting · Foxboro, Eastern Ontario
Rob Reid's crews at Quinte Construction cover everything from decks and fences to full additions and new home builds across Quinte West and Belleville, but the website offers no way for a customer to check where their project stands or for the office to see crew availability across all those trades at once.
Why they need it
Quinte Construction, owned by Rob Reid since 1999, runs 'multiple professional crews' across decks, fences, roofing, siding, windows, additions and new home construction throughout Quinte West, Belleville, Trenton and Trent Hills - nine-plus service lines on a basic WordPress site with only email and phone contact. With that many concurrent trades and crews, the office almost certainly juggles scheduling by phone and spreadsheet; there's no visible system for a customer to see which crew is on-site this week on a multi-trade renovation, or for Rob's team to see crew and equipment availability across every active job at a glance. A job-scheduling and dispatch web app, paired with a customer-facing project portal (photos, milestones, next scheduled visit), would replace that manual coordination, reducing double-bookings, giving the office a single pipeline view from quote to completion, and giving customers the transparency a 25-year, multi-trade contractor of this size should already offer.
Tech gaps
No online quote request tool despite spanning 9+ service lines (decks, fences, roofing, siding, windows, new builds, renovations), no way for customers to track a renovation's status, no shared scheduling across 'multiple professional crews' working different trades simultaneously.
Current tech
WordPress site with an image-slider gallery, Facebook/Twitter links and email/phone contact; no online quoting, no scheduling, no project management portal visible.
Selling a portal + ops tool
PlaybookA customer-facing portal and the internal tool behind it, built together so the data is entered once.
- Lead with whichever side hurts more today; the other side is phase two.
- One data model means the customer sees exactly what the office sees.
Objections (1)
- “That is a big project.”
- It is two small ones in a row. You see the first working before you commit to the second.