DLE Property Maintenance
Commercial landscaping & snow removal contractor · Barrie, Central Ontario
Noticed DLE runs 24/7 snow dispatch out of Minesing but still takes every quote through a plain contact form split across two different company websites.
Why they need it
DLE calls itself Barrie's largest independent property maintenance company and runs 24/7 winter dispatch, yet everything from quote requests to snow-storm callouts goes through a static contact form split across two branded websites. A unified web app would give the back office one dispatch board to assign crews to snow routes by storm trigger, capture time-stamped, geo-tagged before/after photos per site (the single biggest liability and billing-dispute reducer for a commercial snow contractor), and auto-generate service logs. A companion client login would let commercial property managers see completion times and photos without calling the office, replacing manual phone check-ins. This also lets DLE retire one of its two websites and consolidate its brand, cutting ongoing web/SEO spend while giving crews a mobile app for job acceptance and photo capture instead of paper or texted photos.
Tech gaps
No online booking or quote calculator, no customer portal for service history/invoices, no visible dispatch or route system for the 24/7 snow operation, phone/mobile-only quote intake, and the brand is split awkwardly across two separate websites.
Current tech
Runs two parallel WordPress marketing sites (dlepropertymaintenance.com and barrielandscapecontractors.ca) for the same business, plus Facebook and Instagram. Lead intake is a generic 'request a quote' form; no online payments.
Selling a portal + ops tool
PlaybookA customer-facing portal and the internal tool behind it, built together so the data is entered once.
- Lead with whichever side hurts more today; the other side is phase two.
- One data model means the customer sees exactly what the office sees.
Objections (1)
- “That is a big project.”
- It is two small ones in a row. You see the first working before you commit to the second.